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What You Get with AWS Managed Services
Your dedicated AWS operations team without hiring, training, or managing anyone. We handle infrastructure 24/7 so your team focuses on building products.
24/7 Monitoring with 15-Minute SLAs
Real-time monitoring of all AWS services. Critical issues: 15-minute response. High priority: 1 hour. Medium: 4 hours. Low: next business day. SLA-backed with service credits if we miss. Someone always watching your production.
Proactive Issue Prevention
We catch issues before they impact customers. Automated health checks, anomaly detection, capacity planning, performance monitoring. Weekly infrastructure reviews identify potential problems. Prevention beats firefighting.
Ongoing Cost Optimization
Monthly cost reviews with new savings opportunities. Automated rightsizing recommendations. Reserved instance management. Budget alerts. Typical ongoing savings: 5-10% per quarter as usage evolves. See our cost optimization services.
Security & Compliance Management
Automated security patching, vulnerability scanning, access reviews, compliance monitoring. SOC 2, HIPAA, GDPR compliance maintained continuously. Security posture improves over time. See our AWS security services.
Dedicated Engineering Team
Consistent engineers who learn your systems, not rotating ticket queue. Direct Slack/Teams access. Monthly strategic reviews. Documented runbooks. Feels like an extension of your team, not an outsourced vendor.
Comprehensive AWS Managed Services Tailored to Your Needs
EaseCloud offers a wide array of AWS Managed Services to keep your cloud infrastructure running smoothly and securely:
A Trusted Team Committed to Your Success
At EaseCloud, we combine deep technical expertise with a genuine commitment to our clients' success, making us the ideal partner for AWS Managed Services. Our team brings a wealth of experience to each project, ensuring your AWS environment operates at its best.
Certified AWS Professionals
Our team consists of AWS-certified engineers with deep knowledge of AWS best practices, ensuring you receive the highest level of expertise.
Broad Industry Experience
We've supported clients across diverse industries, from finance to healthcare to tech, giving us insights into the unique requirements of each sector and enabling us to tailor our services accordingly.
Proactive Approach
Our proactive management style means we identify and resolve potential issues before they impact your business, allowing you to focus on strategic initiatives.
Client-Centric Philosophy
We prioritize strong client relationships and work closely with you to understand your needs, goals, and concerns, providing solutions that align perfectly with your vision.
Commitment to Innovation
EaseCloud stays ahead of the curve, regularly updating our knowledge and incorporating the latest AWS advancements, ensuring that your cloud environment benefits from cutting-edge technologies and practices.
Our AWS Managed Services Process
EaseCloud's AWS Managed Services are customized to align with your specific needs and goals, ensuring that your AWS environment remains efficient, secure, and scalable.
Initial Assessment and Planning
We begin by assessing your existing AWS infrastructure, understanding your business objectives, and identifying areas for improvement.
Tailored Strategy Development
Based on our assessment, we develop a managed services plan tailored to your needs, ensuring optimal performance, security, and cost-effectiveness.
Proactive Monitoring and Maintenance
We manage the day-to-day operations of your AWS environment, providing continuous monitoring and maintenance to detect and resolve issues before they impact your business.
Ongoing Optimization and Reporting
Our team continuously optimizes your environment and provides regular reports to keep you informed of performance, cost savings, and compliance.
Dedicated Support and Collaboration
EaseCloud's dedicated support team is always available to address any questions or concerns, ensuring that you receive timely assistance and guidance whenever you need it.
Frequently Asked Questions
Find answers to common questions about our cloud consulting services and solutions.
How much do AWS managed services cost?
Basic monitoring and support: $8K/month. Standard management (monitoring, patching, optimization): $12-15K/month. Full white-glove (24/7, dedicated team, proactive everything): $20-25K/month. Way cheaper than hiring a full infrastructure team ($300K+ annually with benefits).
What's your SLA for critical issues?
Critical (production down): 15-minute response, 1-hour resolution target. High priority: 1-hour response, 4-hour resolution. Medium: 4-hour response, next-day resolution. Low: next business day. SLA-backed with service credits if we miss targets.
Do you handle security patching?
Yes. Automated security patching for OS and applications. Test in staging first, deploy to production during maintenance windows. Emergency patches deployed immediately for critical vulnerabilities. You approve patching schedule.
Can we scale managed services up or down?
Absolutely. Start with basic monitoring, add 24/7 coverage later. Need dedicated DevOps hours? Add them monthly. Scale down if budget tightens. No long-term contracts—month-to-month after initial 3-month onboarding period.
What happens during onboarding?
Month 1: Full infrastructure audit, document everything, set up monitoring and alerting. Month 2: Implement automation, optimize costs, harden security. Month 3: Transition to steady-state management. You're fully supported from day one.
Do we still have access to our AWS account?
Of course. It's your AWS account, your infrastructure, your data. We operate via IAM roles with appropriate permissions. You maintain root access and billing control. Full transparency—you see everything we do in CloudTrail logs.