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Niche Academy: Empowering Global Learning with Scalable, Reliable Cloud Infrastructure
Scaling Infrastructure for Global E-Learning Success
Our Trust Indicators
99.9999%
Uptime Achieved
35%
AWS Cost Reduction
87%
Increase in RPS
24/7
Observability & Monitoring
Case Study
•
Niche Academy
Niche Academy provides a simple, all-in-one platform for organizations to deliver training, manage learners, and access a library of ready-made tutorials.
The platform supports libraries, municipalities, and other public institutions aiming to enhance learning and development.
Project Overview
Client
Niche Academy
Company Size
SMB
Geographical Presence
Global
Customers
B2B and B2C
Related Industries
Related Services
The Problem
As Niche Academy scaled globally, they faced a series of technical and business challenges that hindered performance, availability, and cost-efficiency.
Frequent System Outages
Crashes occurred 2–3 times daily during peak hours, severely impacting platform availability and user experience.
Low Auto-Scalability
The platform was unable to scale effectively to meet increasing RPS (Requests Per Second) demands, limiting its ability to support growing traffic.
Slow Response Times
API latency regularly exceeded 3 seconds, resulting in a sluggish experience for end-users and potential churn.
Poor Observability
A lack of real-time insights into performance across multi-cloud environments made diagnosing and resolving issues difficult.
High Infrastructure Costs
Inefficient resource allocation and under-optimized infrastructure led to inflated cloud costs and budget overruns.
The Resolution
EaseCloud partnered with Niche Academy to execute a tailored 3-month transformation strategy built on observability, performance optimization, and cost-efficient scaling.
Implementation Timeline
Targeted 3-month execution plan delivered in four strategic phases, focused on infrastructure modernization, observability, DevOps automation, and performance optimization.
100%
Environment Coverage
75%
Manual Effort Reduction
0 Downtime
Deployment Strategy
Step-by-Step Implementation
- Phase 1: Infrastructure Setup & Visibility – AWS & Azure setup, Terraform deployments
- Phase 2: Observability – Prometheus, Grafana, Azure Monitor with custom dashboards and alerting
- Phase 3: DevOps & Automation – Jenkins CI/CD, automated server maintenance scripts
- Phase 4: Performance Optimization – Load & chaos testing, tuning, and blue/green deployments
Phase 1: Infrastructure Setup & Visibility
100%
Environment Coverage
Established a robust hybrid multi-cloud infrastructure using AWS and Azure, with Terraform to ensure consistent deployments and full environment coverage.
Phase 2: Observability Implementation
24/7
Real-Time Monitoring
Implemented real-time monitoring with Prometheus, Grafana, and Azure Monitor. Custom dashboards and alerting enabled full visibility and proactive issue management.
Phase 3: DevOps & Automation
75%
Manual Effort Reduction
Introduced Jenkins pipelines for CI/CD, and automated server maintenance and updates using scripting. Resulted in significant operational efficiency gains.
Phase 4: Performance Optimization
0 Downtime
During Deployment
Conducted load and chaos testing to uncover bottlenecks, optimized MySQL and NodeJS performance, and implemented a blue/green deployment strategy for zero downtime.
The Impact
The transformation led to exceptional reliability, performance, and cost savings. With 99.9999% uptime, 35% reduced cloud costs, and a 9x increase in RPS, Niche Academy's platform became faster, scalable, and highly resilient.
99.9999%
Uptime Achieved
~1s
Avg. API Response Time
350 RPS
Request Throughput (from 40 RPS)
35%
AWS Cost Reduction
0
Outages per Week (from 7–10)
Key Achievements
Seamless Platform Experience
Achieved consistent uptime and faster load times during peak hours, ensuring user satisfaction across the board.
Scalable Performance
Platform infrastructure now supports rapid growth with high RPS and robust multi-cloud observability.
Cost Optimization
Strategic cloud usage and ARM-based services led to a 35% reduction in AWS costs without performance trade-offs.
Customer Satisfaction
End-users now experience faster response times and system stability—resulting in higher retention and trust.
Long-term Benefits
Real-time infrastructure insights for better decision-making
Rapid scalability to support future growth
Significantly reduced MTTR (Mean Time to Recovery)
A resilient digital learning environment
Technology Stack
A powerful combination of cloud platforms, DevOps tools, observability solutions, and automation frameworks tailored for high-performance delivery.
Our Main Categories
Cloud Infrastructure
AWS EKS
RDS
Azure Kubernetes Service
DevOps & SRE
Jenkins
GitLab
Helm
Terraform
Prometheus
Grafana
Azure Monitor
Performance Testing
wrk
K6
Chaos Engineering
Automation Tools
Python
PowerShell
Transforming a Global Learning Platform
Our Digital Experience
Custom Database Migration
Seamlessly migrated to high-availability MySQL RDS for better reliability and performance.
Optimized Infrastructure
Used ARM-based services and custom Linux tuning to maximize performance and minimize cost.
API & Testing Advancements
Enhanced API performance and introduced automated testing pipelines for improved resilience.
EaseCloud’s tailored modernization strategy enabled Niche Academy to scale globally with high performance and reliability. The unique infrastructure customizations delivered rapid API responses, eliminated outages, and drove significant cost savings. The solution provided a resilient, optimized foundation for future growth while enhancing observability and operational efficiency across multi-cloud environments.
Ready to enhance your learning platform’s performance and reliability?
EaseCloud’s custom cloud solutions helped Niche Academy turn infrastructure challenges into competitive advantages.
